Policies
My primary goal is to make beautiful fibers and yarns that are both inspired, and inspiring. Usability holds primacy in Gnomespun fiber and yarn design. I hope to make useable, and enjoyable art! I work hard to make sure you're happy with your product, so please drop me a line!
Large Orders: Orders over $50 I will try to include a pair of handmade stone stitch markers. Orders over $100 will receive a gift such as, but not limited to, a larger set of markers, a small braid of fiber, or a small skein of yarn.
Packing/Shipping: I will ship within 3 business days of your payment. Given that I'm shipping yarn/fiber, I try to pack as small and light as possible to save you money. I try to limit the amount of extra packing materials and use recycled packing material whenever possible. I do pack in ziplocks to protect things during shipping and in case your delivery sits out in the rain or muck.
Gifts etc.: I am happy to ship to another location than yours, and have many times! Ditto for C/O or similar.
International customers: I am happy to ship to you! I have shipped to countries in every continent (except Antarctica!). I apologize that international shipping has grown more expensive.
Returns: I understand that photos of yarn can be different than yarn in the hand. If you need, I can exchange or refund (minus shipping costs) unused, undirtied items within 30 days of payment. Note that smoke is considered dirtied. I have family members with asthma.
Allergens: I do not scent my fiber or yarn, ever, and my house is largely scent free. I do have two Swedish Vallhunds and an old Weimaraner, though I endeavor to keep them away from the fiber (the Vallhunds like to eat it).
Privacy: I will not ever share or sell your information of any sort. Ever.